In some device groups, a test is performed by connecting the demo device beforehand to see if the patients can adapt to the device. According to the result, if the device responds to the required treatment, the patient's own device is given by adjusting.
Bazı cihaz gruplarında, hastalar hastaneden taburcu olduktan sonra ya da doğrudan adreste cihaz kurulumu gerçekleştirilir.
In case of any malfunctions that may occur in the devices or all the questions that our patients are curious about, want to consult or have in their minds, we answer with great care via telephone 24 hours a day, 7 days a week.
When it is necessary to replace the worn or deformed parts of the accessories used with the devices, depending on the use or parts that exceed their healthy service life, the relevant parts are provided.
Oxygen Concentrator devices are provided for the required number of days for patients who need the device new or become unusable due to a problem with the device they are currently using.
Each device has its own specific use case. The correct use and cleaning of all devices and the accessories used with them is important for them to be healthy and long-lasting. For this reason, device usage training is given meticulously by us.
Changing, calibrating and cleaning the filters in the devices are extremely beneficial for the device. The quality of use of the devices increases both in the devices that come to the technical service for maintenance and in the maintenance performed at the address. In this way, it can be used for a longer time in a reliable and healthy way. It should not be forgotten that the efficiency of unmaintained devices decreases.
In case of malfunctions in the devices, our technical service unit will detect the malfunction after preliminary checks. The found fault is corrected as soon as possible, depending on its size, after informing the patient and obtaining approval. And the device is delivered to the patient.
In the event that you no longer need the devices you have, we provide the services of introducing your devices to our patients who request them, or supplying them to our patients who are looking for affordable second hand devices.